The software company seeks a creative, businesses-minded communicator to advance digital content strategy.
Company Service Management Group
Job Title Communications Specialist
Overview
SMG is looking to add a creative-minded, self-motivated, and detail-driven Communications Specialist to our growing marketing team. This role will support a variety of responsibilities, including B2B marketing communications, new business development, and digital asset management. The Communications Specialist reports to the Communications Manager and will work with the creative team to execute an ever-evolving digital content strategy. If you’re a top-tier writer with a penchant for balancing diverse, deadline-driven assignments and the ability to convey complex information in a clear, succinct manner—this is the role for you. To apply, please submit your resume and a writing sample that best demonstrates your creative and/or business writing abilities. SMG inspires experiences that improve people’s lives. We are a catalyst for change—helping organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. Our unique software with a service (SwaS) model puts a dual focus on platform technology and professional services, making it easy for brands to activate insights based on customer, patient, and employee feedback. To learn more about our customer, employee, and brand experience management (XM) solutions, visit www.smg.com.
Responsibilities
Marketing communications Contribute your creative streak to help us evolve SMG’s brand voice and content strategy; you’ll write, edit, and help us ideate blog posts, case studies, newsletters, landing pages, website + email copy, digital content, and event communications
New business development Use your organizational skills and collaborative spirit to partner with a team of sales professionals dedicated to growing our base of Fortune 500 clients; you’ll work with multiple departments to help craft winning proposals and RFP responses, often consisting of up to 100 pages of custom content and complex information
Digital asset management Proactively own, manage, and update a rapidly growing library of content, ranging from client-facing collateral to an internal database of RFP responses and employee bios; you’ll work across multiple content management systems to ensure all content and critical SMG information is well-organized and up-to-date
Qualifications
A minimum of a bachelor’s degree in journalism, communications, English, or related field
3+ years of experience in marketing, communications, or related field
Exemplary verbal and written communication skills
Extensive experience with Microsoft Office and a strong working knowledge of Adobe InDesign Strong multi-tasking skills + strict attention to detail
Ability to obtain + apply new knowledge/skills continuously
Experience with digital file management, version control, + content archiving
Familiarity with AP Style, Chicago Style
Contact Julia Gaulter